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Southern Holidays
1030-804 Southern Holidays
Majestic Byway Puzzle
1760-044 Majestic Byway Puzzle
Our State's Good Food Calendar
1810-015 Our State's Good Food Calendar
Home>Ordering Information
 

Ordering Information

  • Standard shipping orders are delivered by USPS. All food items, clocks, coasters and iron stands must be shipped by UPS.
  • Expedited shipping options are available for an additional cost. These shipments must go to a physical address (PO Boxes cannot be used). Expedited shipping not available on clocks or coasters.
  • For MAIL ORDERS, please write to Our State Store, P.O. Box 4552 Greensboro, N.C. 27404.
  • For PHONE ORDERS, please call (800) 948-1409 Monday through Friday 9:00 a.m. to 5:00 p.m.
  • Call for International Shipping Rate, including Alaska and Hawaii.
  • We accept payment by check, Mastercard, Visa, or Discover.

Shipping & Handling Costs

For U.S. Address Only, excluding Alaska & Hawaii:

STANDARD SHIPPING - Please allow 7-10 days.

       Order Total (before tax)                                        Shipping

Up to $25.00

$6.00

$25.01 to $50.00

$9.00

$50.01 to $100.00

$12.00

$100.01 to $200.00

$16.00

$200.01 and over

$20.00

EXPEDITED SHIPPING OPTIONS (Business Days Only)

       Shipping Option                                 Additional Charge (per address)
2-3 days

Add $9

Guaranteed 2 day

Add $15

 


Sales Tax

Most North Carolina counties are subject to a 6.75% tax rate on purchases; however tax rates range from 6.75% to 7.50%, depending on the county the package is being shipped to. At check-out, the applicable rate based on the shipping zip code will be calculated automatically. No state tax will be charged on packages shipped out-of-state.

North Carolina law requires that retailers charge sales tax on shipping costs.

Returns

If you are not satisfied with your purchase for any reason, items can be returned to the Our State Store within 30 days for credit. When mailing your return to Our State Store, please include your contact information and reason for the return. Please email or call to let us know to expect your return.

IF the item is damaged, defective, or NOT the item you ordered, the shipping charge will also be refunded. However, if the item is returned for any other reason, the SHIPPING COST WILL NOT BE REFUNDED.